New Account Application

Our account application is intended for use by Animal Health organizations seeking to order directly with Intervet Inc., d/b/a Merck Animal Health (“Merck Animal Health”). Please complete the application and allow approximately 2-3 business days (up to 10 days during high volume periods) to receive email confirmation that an account has been created for you. We will reach out via email or phone if we have questions while doing so.

How to Apply for an Account at Merck Animal Health

The application is multi-step and will ask you to provide organization details, address information and ways to contact you. Please note, this form cannot be saved and may take up to 30 minutes to complete.

Who Can Apply

The organization owner and/or authorized responsible party must fill out the application, alongside, if different, the veterinarian prescribing medication on behalf of the organization. Signatures will be required of the owner and, if different, the veterinarian.

Documents to Have Ready for Upload

Please note the documents below will be required for both new and existing customers.

  • If you are a 501(c) or 509(a) organization, you will upload your IRS Federal non-profit designation letter.
  • If you wish to be exempt from state and local taxes, you will upload a State Sales Tax Exemption or Resale Certificate.
  • If you are purchasing prescription products, you will provide your Vet Practitioner License information.
  • If you are purchasing controlled substance, you will upload a DEA certificate.
  • If you are shipping Rx products to Ohio, you will attach the TDDD Form for upload.
  • For local governments only, you will upload a W-9 Tax Form.

Additional Help

For questions, call Merck Animal Health Customer Care: 800-521-5767 or email our new account team at

Ready to Begin

When ready to begin, please complete the application.